Terms and Conditions
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.
These Terms and Conditions apply to purchases of Goods from Our online shop and mail order transactions. A binding contract between You and Us for purchase of these Goods will not be formed until We dispatch your items.
1. BASIS OF CONTRACT
1.1 Any reference to “Web Site” is to a Web Site owned and operated by Sleepy Hammock. “We, Us, Our, Ourselves” means Sleepy Hammock or sleepyhammock.co.uk. “You, Your, Yourself” means the person who uses the Web Site. “Goods” means the Goods available for purchase on Our Web Site and ordered from Us by You.
1.2 These terms and conditions shall govern the use of Our Web Site and the purchase of Goods to the exclusion of any other terms and conditions.
1.3 These terms and conditions supersede all terms and conditions and shall replace any terms and conditions previously notified to You.
1.4 No variation to these terms and conditions shall be binding on Us unless agreed in writing between You and one of Our authorised representatives.
1.5 Our employees and/or agents are not authorised to make any representations or warranties concerning Our Web Site and/or the Goods unless confirmed by Us in writing.
1.6 You acknowledge that You do not rely on any representation and/or warranty that has not been made in accordance with these terms and conditions.
1.7 We may modify these Terms and Conditions at any time. Your continued use of the Web Site shall be deemed to be Your acceptance of any modification which will apply to any subsequent orders placed by You.
1.8 We will not keep a copy of Our Contract with You and therefore, You should print off and keep a copy of these terms and conditions, being Our Contract with You, for Your records.
2.1 We shall have the right to refuse to accept any orders placed for Goods.
2.2 You shall be responsible for the accuracy of an order and for giving Us any information necessary for Us to perform the Contract.
2.3 By clicking the ‘Complete my purchase’ button you agree to these terms and conditions. By completing and submitting the electronic order form (or proceeding through the ‘checkout process’) you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order.
2.4 Goods are subject to availability and due to the nature of Our business, some Goods may not be in stock at the time of Your order. We aim to inform You of the availability of Goods by displaying such information on the Web Site when You browse the Goods. However, if the information is displayed incorrectly and We are unable to supply You with the Goods due to the fact that they are out of stock, We will inform You by e-mail, as soon as possible. You will be given the option of (i) waiting until the Goods are in stock when We will perform the Contract; (ii) choosing Goods of an equivalent price and quality or (iii) cancelling Your affected order and obtaining a full refund if We have already received payment from You for the cancelled Goods.
2.5 We do try to make sure that all details contained within the Web Site are as accurate as possible. On the rare occasion that there is an error, We will advise You about it as soon as possible.
2.6 Please note that any details and/or specifications of the Goods produced by Us (including but not limited to any photographs of the Goods) are intended as a guide only and only give a general approximation of the Goods. For example, the actual colour of the Goods may vary from the colour in the accompanying photograph depending on Your monitor display.
3.1 Where applicable, You may cancel Your order in accordance with Your rights under the Distance Selling Regulations.
3.2 You have the right to cancel the contract for the purchase of Goods within seven working days of delivery of the Goods to You.
3.3 The ability to cancel orders does not apply to Goods which have been removed from original packaging and/or used.
3.4 To cancel Your order You can email Us at [email protected] with Your instructions, entering the words ‘Order cancel’ in the subject title, or write to Us (see Our Details section at the end of the Terms and Conditions) within 7 working days of delivery of Your items, quoting Your order number. We will issue You with a returns number. You must take reasonable care of the items whilst they are in Your possession and You must not use them. Please return the Goods to Us in their original packaging, quoting the returns number. We advise that You return any Goods using registered post in order to ensure their safe return.
3.5 We will only refund the purchase price (if We have received payment of the price) when We have received the Goods from You in an undamaged state. Returns will be at Your cost.
4.1 Dates and times for delivery are estimates only and are not guaranteed. They are also subject to any matter beyond Our reasonable control. Details of delivery are set out on the Web Site where You browse the Goods.
4.2 You shall have no right to reject Goods and no right to rescind the Contract for late delivery unless the due date for delivery has passed and You have served on Us a written notice requiring the Contract to be performed and giving Us not less than 14 days in which to do so and the notice has not been complied with.
4.3 We shall not be required to fulfil orders for Goods in the sequence in which they are placed. We will also only deliver orders if all of the Goods in an order are available. We are not required to deliver orders in instalments.
4.4 Delivery can worldwide and the prices for delivery options will be displayed at the checkout.
4.5 Whilst we endeavour to deliver all orders next working day, we cannot guarantee this.
5. PRICE AND PAYMENT
5.1 The price You pay is the price displayed in respect of the relevant Goods on this Web Site at the time We receive Your order plus the applicable delivery charges.
5.2 Delivery charges and prices are subject to change.
5.3 Additional delivery charges may apply according to the couriers pricing, eg Scottish Highlands and Islands, Northern Ireland, Scilly Isles and Isle of Man.